The future of Marketing is Automation

Kelly Mirabella
16 min readApr 26, 2022
Photo by Carl Heyerdahl on Unsplash

Marketing is evolving. With technology becoming more and more advanced, we are now able to automate many of the tasks that were once done manually. This means that the future of marketing is automation. As a marketer, you’re always looking for ways to be more efficient and effective in your work. You know that automation is the future of marketing, and you’re ready to start using it to its full potential. In this post, we’ll discuss the different types of marketing automation tools available, and how to choose the right one for your business. We’ll also talk about the benefits of automation and how it can help you achieve your marketing goals. So if you’re ready to take your marketing game up a notch, keep reading or listen to the podcast episode about this topic:

What is Marketing Automation?

Marketing automation is a term that covers a lot of ground. At its simplest, marketing automation is any software that helps marketing teams automate their marketing efforts. That can mean anything from using software to manage email marketing campaigns to using data analytics to personalize website content for each individual visitor. In a world where customers expect a personalized and relevant experience, marketing automation can be a powerful tool for driving growth. By automating repetitive tasks and gathering data about customer behavior, marketing teams can free up time to focus on strategy and create more targeted and effective marketing campaigns. Ultimately, marketing automation helps marketing teams work smarter, not harder. And that’s something everyone can appreciate.

By automating repetitive tasks and gathering data about customer behavior, marketing teams can free up time to focus on strategy and create more targeted and effective marketing campaigns.

From using ai automation for writing marketing copy to full-scale account-based marketing platforms there are a variety of marketing automation tools available and each marketing automation platform is built to make your life easier as a marketer. The key is understanding what each tool does and how it can help you reach your specific goals.

What are examples of marketing automation?

There’s no doubt that marketing automation can be a powerful tool in the modern marketer’s toolbox. By automating common tasks like email marketing, social media posting, and lead tracking, marketing teams can free up time to focus on more strategic initiatives. However, there are still some marketers who are hesitant to embrace automation. If you’re one of them, consider the following examples of marketing automation in action.

Automated email marketing campaigns

Email marketing can be a lot like dating: it’s all about timing. Sure, you can send a generic “I’m thinking of you” message to your list every now and then, but if you really want to make a connection, you need to be more strategic. That’s where automated email marketing campaigns come in. By sending messages that are tailored to each stage of the relationship, you can keep your list engaged and increase the chances of converting leads into customers. And unlike with dating, there’s no risk of coming on too strong and getting ghosted. So if you’re looking to take your email marketing game to the next level, consider using an automated campaign. It just might be the best decision you ever make. One of my favorite email marketing automation platforms is Active Campaign.

Personalization is the true benefit of marketing automation.

Active Campaign provides a wide range of features to automate your email marketing, including automated drip campaigns, lead scoring, and more. Recently I set up an entire automation sequence that tracked when leads signed up for a challenge I was doing. It would then track when they signed up and based on that they would receive a different type of email. Every day in the challenge a new automated email was sent out and at the end, there was a series of promotional emails that were sent to only people who were not in my membership. All this was done with the help of the automation tools available inside of Active Campaign that connect to my memberships site, my sales pages, and my online store. This sort of automation allows you to create relevant and personalized messaging with relevant content for that individual prospect. Personalization is the true benefit of marketing automation.

Personalized website content

Photo by Nick Morrison on Unsplash

Anyone who’s spent more than five minutes on the internet knows that we are living in the age of personalization. Netflix knows what you want to watch, Amazon knows what you want to buy, and your social media feeds are tailored to show you content that you’re likely to engage with. So why should your website be any different? By personalizing your website content, you can increase lead generation and boost sales significantly. And that’s not just a baseless claim — studies have shown that personalized content is much more effective than generic content.

According to Epsilon, 80% of consumers are more likely to make a purchase when brands offer personalized experiences. (Epsilon) So if you’re looking to give your website a boost, consider adding some personalization into the mix. Your visitors will thank you for it. Whether it is your landing pages or your main website, personalizing the experience as much as possible is key to conversion. One way to personalize a website for each prospect is to offer a chatbot widget on your pages. Chatbots can engage in conversation with each website visitor and ask questions to gather information about what they are looking for. This information can then be used to show the most relevant content or products on the page, increasing the chances of conversion.

According to Epsilon, 80% of consumers are more likely to make a purchase when brands offer personalized experiences.

On your landing pages and sales pages, you can implement dynamic forms and lead capture to give a more personalized experience and increase conversions. If you’re like most marketers, you’re always looking for ways to generate more leads. And one of the best ways to do that is by using dynamic forms and lead capture. By allowing your forms to adjust based on the information you already know about a prospect, you can increase conversions significantly. For example, if you know that a prospect is interested in your product, you can show them a form with questions that are relevant to their interests. This allows you to gather more information about them and their needs, which can then be used to create more personalized content and offers. And if you’re worried about the extra work that goes into creating dynamic forms, don’t be — there are plenty of tools out there that can help you automate the process.

Active Campaign’s Form Builder is one such tool that makes it easy to create and manage dynamic forms. This is the type of marketing automation tool that improves the user experience giving you more opportunity to not only gain new insights but also limit frustration from prospects having to fill out repetitive information. This is especially important to leads who are already farther along in your customer journey and whom you already have data points on.

Automated lead management and nurturing

One of the most important, but often neglected, aspects of lead generation is lead nurturing. Just because a prospect has shown interest in your product or service doesn’t mean they’re ready to buy. In fact, most prospects will need multiple touchpoints with your brand before they’re ready to make a purchase. And that’s where lead nurturing comes in. Lead nurturing is the process of building relationships with prospects over time with the goal of eventually converting them into customers. And one of the best ways to do that is with automated emails.

By sending relevant and timely emails to your leads, you can stay top of mind and build trust with them over time. And when they’re finally ready to buy, you’ll be the first brand they think of.

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Automated customer segmentation and targeting

The marketing automation process can be a huge help to businesses when it comes to segmenting and targeting their customers. By automatically sorting customers into groups based on their behaviors and preferences, businesses can save a lot of time and effort that would otherwise be spent on manually segmenting and targeting them. In addition, automated customer segmentation and targeting can also help businesses to more effectively reach their target audiences with tailored marketing messages. As a result, these automated marketing processes can be powerful for any business that wants to streamline its marketing efforts and track the customer journey across multiple channels.

In a world that is becoming more personalized and omnichannel present, marketing automation can help better track the customer lifecycle and help increase the effectiveness of your marketing and sales strategies and the efforts of your digital marketing strategy.

According to a report from Forrester, a better UX design could drive conversions by up to 400%.

A/B testing and optimization

One of the most common marketing automation tasks is A/B testing. A/B testing is the process of comparing two versions of a campaign or piece of content to see which one performs better. The goal of A/B testing is to improve conversions by finding the best-performing version of a campaign or piece of content and then delivering that version to all prospects and customers.

A/B testing can be used for a variety of purposes, such as testing different subject lines for an email campaign, testing different headlines for a blog post, or different designs for your landing pages and websites. The slightest modifications to a website design can have huge implications! According to a report from Forrester, a better UX design could drive conversions by up to 400%. (99firms)

Lead scoring

Lead scoring is the process of assigning a numeric value to a lead based on their likelihood of converting into a customer. The score is typically based on factors like the lead’s behavior (e.g., their interactions with your website and emails) and their profile data (e.g., their industry, company size, etc.). Lead scoring can be a valuable way to prioritize your leads and focus your marketing efforts on the most promising prospects.

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Marketing automation platforms typically have built-in lead scoring capabilities, which makes it easy to get started with lead scoring and track qualified leads in your sales funnel. However, it’s important to keep in mind that every business is different and you’ll need to fine-tune your lead scoring system to fit your unique needs.

Social media management and marketing channel automation

In today’s world, social media is an essential tool for businesses of all sizes. Not only does it provide a way to connect with customers and promote your brand, but it can also be used to automate your marketing tasks. By using tools like AgoraPulse and Creator Studio, you can schedule and publish content, track engagement metrics, and even generate leads. In addition, these platforms can help you to monitor your competition and find new opportunities for market growth.

Social media marketing tools take the heavy lifting off of the shoulders of marketers and sales teams and free up time to focus on strategy, analyzing data, researching improvements, and engaging with customers. Any experienced social media manager will tell you that with the growing number of social media platforms and content marketing campaigns that needs to be running at all times, automation is the key to not getting burned out and staying consistent. And in the digital marketing world, consistency is key to success. Posting content, responding to common questions, and addressing the needs of customers in the DM, are all the ways that tools like AgoraPulse can help automotive repetitive tasks and give sales and marketing teams their time back.

CRM — Customer Management Systems

A customer management system, also known as a CRM, is a system used to automate and streamline the process of managing target customers. By automating the process of tracking customers, businesses can more easily keep track of customer interactions and target key customers for upsells or other marketing efforts. Additionally, businesses can use customer management systems to automate customer support processes, such as responses to customer inquiries or problems. By using a customer management system, businesses can target their resources more effectively and efficiently manage their target customers. CRM Integration

Most marketing automation platforms offer integration with major CRM systems, making it easy to connect your existing customer data and automate common tasks. However, it’s important to choose a platform that offers robust CRM integration, as this will ensure that you get the most out of your marketing automation platform and can more easily leverage your customer data.

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Some of the best marketing automation platforms for CRM integration include HubSpot, Pipedrive, and Marketo. These platforms offer a wide range of features and integrations that make it easy to connect your customer data and automate common tasks. When you are performing online marketing campaigns a good CRM is a must for tracking the customer journey and converting leads into customers.

Copywriting automation tools

After a long day of work, the last thing anyone wants to do is sit down and write a marketing piece from scratch. That’s where copywriting ai tools come in. By using artificial intelligence, these tools are able to generate high-quality content in a fraction of the time it would take a human writer. While the technology is not quite at the set it and forget it stage, ai copywriting tools have come a long way and with the help of the human touch, blogs, social media content pieces, emails, and sales page copy can be written in half the time. Writer’s block is no longer a thing with the help of artificial intelligence.

I personally use Jasper.ai to help me write SEO-optimized blogs, social media descriptions, sales copy, and emails on the fly. I save so much time and produce far more content than ever before. Ai tools like Jasper can absolutely be a benefit to any marketing team looking to produce more content in less time.

Marketing Automation Tools

Now that we have covered some of the many use cases for automation in your marketing and sales processes, let’s explore some tools you can use to bring more automation into your life. I have already mentioned a few of the tools above but they do bear repeating. Here are some automation tools that can help you with just about anything you need in your sales departments or marketing teams.

Email Automation Tools

  • Active Campaign — A great tool for email automation that includes CRM integration, landing pages, and a wide range of email templates.
  • Boomerang — A plugin for Gmail that allows you to schedule when you send and receive emails.
  • Hubspot Sales — Hubspot Sales offers a suite of tools to help sales teams automate their processes, including email tracking, meeting scheduling, and email templates.

Customer Relationship Management Tools

  • Hubspot — Hubspot is an all-in-one sales and marketing platform that offers a wide range of features, including email automation, CRM integration, copywriting tools, and more.
  • Pipedrive — Pipedrive is a CRM system that offers robust customer management features, as well as email automation and integrations with popular marketing tools.
  • Marketo — Marketo is a marketing automation platform that offers email automation, CRM integration, and a wide range of other features to help businesses more effectively market to their target customers.
  • Salesforce — Salesforce is a popular CRM system that offers a wide range of features for customer management, as well as sales and marketing automation.

A/B Testing Tools

  • Optimizely — Optimizely is a popular A/B testing tool that offers a wide range of features to help businesses test and optimize their website or landing pages.
  • Visual Website Optimizer — Visual Website Optimizer (VWO) is another popular A/B testing tool that offers a wide range of features to help businesses test and optimize their website or landing pages.
  • Google Analytics — Google Analytics is a free A/B testing tool that offers a wide range of features to help businesses track, test, and optimize their website or landing pages.

Chatbot automation tools

  • Tap the Table — Tap The Table is a chatbot tool that offers a wide range of features to help businesses automate their customer interactions. Initially designed for Restaurants and their unique needs, Tap the Table has since expanded to address many industries with a full suite of solutions that far surpass its larger competitors.
  • ManyChat — ManyChat is a popular chatbot tool that offers a wide range of features to help businesses automate their customer interactions.

Ai Copywriting Tools

  • Jasper.ai — Jasper.ai is an artificial intelligence copywriting tool that offers a wide range of features to help businesses generate high-quality content in a fraction of the time it would take a human writer.
  • Hemingway Editor — A tool that helps you improve your writing by making it more clear, concise, and readable.
  • Grammarly — A tool that helps you improve your writing by identifying grammar mistakes and suggesting corrections.

Website Automation Tools

  • Unbounce — Unbounce is a popular website automation tool that offers a wide range of features to help businesses create and manage their website or landing pages.
  • Instapage — Instapage is a popular website automation tool for creating lead pages, sales funnels and landing pages.
  • Sam Cart — SamCart is a popular website automation tool for creating and managing online courses.

Social media management and reporting tools

  • AgoraPulse — AgoraPulse is a social media management tool that offers a wide range of features to help businesses effectively manage their social media accounts. By far my favorite scheduling and social media management and reporting tool!
  • Creator Studio — Creator Studio is the native scheduling and content management tool from Meta (formally Facebook).

Marketing automation strategy to consider

There is a lot to consider when putting together a marketing automation strategy. But which one is right for you? Well, it depends on your business. If you’re a small business, you might want to consider a more simple strategy. But if you’re a large enterprise, you’ll need something more complex. Here are a few things to think about when choosing a marketing automation strategy:

- What are your goals? Do you want to increase brand awareness? Drive more traffic to your website? Generate more leads? Convert more customers? Knowing your goals will help you choose the right strategy.

- Who is your target audience? Do you know who you’re trying to reach with your marketing efforts? Segmenting your target audience will help you create more targeted and effective campaigns.

- What type of content will you be creating? Do you have the resources to create high-quality, engaging content? If not, you might want to consider outsourcing your content creation.

- What is your budget? Marketing automation can be expensive. You’ll need to consider your budget when choosing a strategy.

- What is your timeline? Do you need results immediately? Or are you willing to wait for a long-term strategy to pay off?

The most important thing to remember is that there is no one-size-fits-all marketing automation strategy. The best strategy for your business will depend on your goals, target audience, budget, and timeline. Putting together a solid strategy will increase the effectiveness of your marketing processes and simplify the job of your sales and marketing teams.

Common Automation Questions and Answers

What is marketing automation and why do you need it?

Marketing automation is the use of software to automate marketing processes such as customer segmentation, customer data integration, and campaign management. It streamlines repetitive tasks so that marketing teams can focus on more strategic tasks, such as creating personalized content, generating leads, and converting prospects into customers. Marketing automation also helps to nurture leads with automated email campaigns and enables businesses to track the performance of their marketing campaigns. In sum, marketing automation helps businesses save time and improve their marketing efficacy.

What is the role of marketing automation?

Marketing automation is the process of using software to automate marketing tasks. This can include tasks such as email marketing, social media campaigns, and targeted ads. Marketing automation can help businesses save time and money by automating repetitive tasks. It can also help to improve the effectiveness of marketing campaigns by allowing businesses to target specific customers with personalized messages. In addition, marketing automation can provide valuable data about customer behavior, which can be used to optimize future campaigns. Ultimately, marketing automation can help businesses to increase sales and improve customer loyalty.

Which marketing automation is best?

There is no easy answer when it comes to deciding which marketing automation tool is best. The needs of each business are unique, and there are a variety of factors to consider before making a decision. However, some of the most popular marketing automation tools include HubSpot, Marketo, and Pardot. All three of these tools offer a wide range of features and can be customized to fit the needs of any business. In addition, they are all compatible with major CRM platforms, making it easy to integrate them into your existing marketing workflow. Ultimately, the best marketing automation tool is the one that best meets the needs of your business.

Where can I learn about Marketing Automation?

There are many ways to learn about marketing automation. You can find plenty of information online, or you can attend a workshop or seminar. You can also read books or articles on the subject. However, the best way to learn about marketing automation is to get experience using it. There are many software programs that offer free trials, so you can try out different features and see what works best for your business. You can also ask other businesses how they use marketing automation and what tips they have to share. By getting experience with marketing automation, you’ll be able to make the most of its capabilities and benefits.

Is marketing automation important?

As a business owner, you’re always looking for ways to increase sales and boost efficiency. Marketing automation can help you do both. By automating repetitive tasks, you can free up time to focus on other areas of your business. And by automating your marketing campaigns, you can reach a larger audience with your message. In addition, marketing automation can help you track and analyze your results, so you can adjust your campaigns as needed. With so many benefits, it’s no wonder that marketing automation is becoming increasingly popular. If you’re not using it already, now is the time to give it a try.

As we move into the future, marketing will continue to become more automated. We’ve seen a number of changes in recent years and it doesn’t look like that trend is going to stop any time soon. If you want your business to stay ahead of the curve, you need to be prepared for a world where automation does most of the work for you. So what do you need to do? Start by automating your social media posts and email campaigns. Tools like AgoraPulse and Active Campaign make it easy for you to schedule your posts and send out newsletters without having to lift a finger. You can also automate your customer service process using chatbots like ManyChat or Chatfuel. These bots can help you answer frequently asked questions, take orders, and provide support — all without the need for a human agent.

As you can see, there are a number of ways to automate your marketing process. And as automation technology continues to develop, we can expect to see even more changes in the years to come. So if you want to stay ahead of the curve, it’s important to stay up-to-date on the latest automation trends.

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Kelly Mirabella

Social media consultant, entrepreneur, wife, mother and all around curious soul. I have dyslexia so please excuse my horrid spelling…Enjoy my random ramblings